| Name | Fluent Support Pro |
| Type | Plugin |
| Version | 1.7.80 |
| File Name | fluent-support-pro |
| File Type | zip (Installable Archive) |
| File Host | mediafire.com | Mirror |
| Updated On: | 2 months ago |
Core Features of Fluent Support Pro Plugin
- Product-based support: Fluent Support allows users to assign tickets based on product categories. This means that customers can get the right support from the right team.
- Automated reply: With Fluent Support, users can set up automated replies to frequently asked questions. This feature saves valuable time and keeps customers engaged.
- Performance tracking: The system tracks ticket progress, so users know where they stand in terms of support requests.
- Superfast SPA: Fluent Support uses VueJS & REST API, making it superfast and easy to navigate. Users can switch between pages without any delay.
- Custom fields: Fluent Support comes with custom fields such as checkbox, radio choice, WooCommerce orders, and other fields to collect additional customer information.
- Efficient workflow: The system automates workflow based on user activities, allowing users to focus on other activities while customer support takes less time.
- Customer details: Fluent Support shows customer details alongside each ticket, giving support staff an overview of purchase history, LMS progress, or CRM profile.
- Email support: Customers can open support tickets via email without signing up. The tickets are managed from the admin dashboard.
- Better team collaboration: Fluent Support ensures efficient support team communication with internal notes. Saved replies for repetitive tickets save countless hours of effective work hours and faster ticket replies.
What’s New (Changelog) in Fluent Support Pro v1.7.80
= 1.7.80 (Date: April 3, 2024) =
* Added – Restrict business boxes for specific agents
* Added – Ticket search feature in customer portal
* Added – MemberPress Integration
* Added – Option to resume the migration process for the last incomplete ticket in Helpscout (Pro)
* Added – Display the exact time of ticket or response creation upon hovering over it in the admin portal
* Fixed – Attachment download issue in email piping
* Fixed – BetterDocs integration issue
* Fixed – Agent Only field isn’t displaying into the ticket
* Fixed – Draft Reply approve button issue with attachment
* Fixed – There is an issue with exporting the agent report time
* Fixed – The Gravatar image link is causing a PHP 8.2 deprecated issue
* Fixed – The issue with the “Enable Reply from Telegram” button in Telegram
* Fixed – The Auto Close Settings are not saving
* Fixed – Helpscout ticket migration issue
* Fixed – When responding to emails in German, create a new ticket instead of replying.
Sales Page and Live Demo of Fluent Support Pro Plugin
https://fluentsupport.com/
Free Download Fluent Support Pro Latest Version
please we need JS Help Desk
thanks very much for your support
